QuickBooks owner Intuit recently warned users that they are at risk of becoming the target of an ongoing series of fake emails designed to trick customers into thinking their account has been suspended and allow cybercriminals to steal important financial information.
Typically, QuickBooks customers receive an email appearing to be from Intuit informing them that their accounts have been suspended after failing to verify business information.
As such, Intuit has issued the following advisory to users, which states that the company never:
- Sends an email with a supposed “software update” or “software download” attachment.
- Sends an email asking for a login or password
- Requests bank or credit card details in an email message.
- Requests sensitive employee information from business users via e-mail.
If you receive a questionable email from Intuit/QuickBooks–especially ones that request you to take an action or click on a like, take the following actions:
- Confirm that the email is actually from Intuit. Intuit/QuickBooks emails will always come from an email address ending in @intuit.com (also includes @e.intuit.com) . Any link sent by the customer will also always be to intuit.com.
- Do not click on any of the links or download any information from non-Intuit emails. If you have already clicked on a link or downloaded anything from the email, immediately delete the download, scan their system with the latest antivirus program, change their passwords, and contact your IT professional.
- To verify the accuracy of any email, contact the company directly.
This year alone, Intuit has issued six warnings on its security notices page about various phishing scams designed to trick users into revealing personal information or subject them to downloading malware that will infect their computers.
If you have any concerns about your Intuit/QuickBooks subscriptions, feel free to reach out to us.